In hotel management and catering diploma programs, students learn to interact with people, work with hotel computing systems, become organized and solve hospitality issues. According to the College Board, aspiring catering and hotel management professionals take courses that focus on financial topics and employee management. Students enrolled in these programs typically learn to execute a variety of tasks,The coursework of many catering and hotel management diploma programs is designed to cover all facets of the hotel and hospitality industry. For example, hotel managers must understand how all divisions of the hotel staff work together on a daily basis. Many diploma programs offer step-by-step instruction on these operations. Students can also expect to take courses to learn the operation of hotel housekeeping services. Some courses even provide an overview of hotel engineering and maintenance issues, including air conditioning, heating and electricity.
Performing sales and marketing
Understanding legal and insurance issues
Planning menus
Preparing foods
Storing, serving and purchasing foods for restaurants and banquets
Maintaining food safety
Organizing a dining room
Providing customer relations and human resources services
History of the hospitality industry
Menu planning
Cost control
Front office
Hospitality accounting
Restaurant and banquet service
Alcoholic beverages
History of the hospitality industry.
Menu planning.
Cost control.
Front office.
Hospitality accounting.
Restaurant and banquet service.
Alcoholic beverages.